Refund Policy
Last updated: July 2026
1. Free Starter
The Starter plan for a single store is free. There is no software fee to refund for Starter usage.
2. Premium & paid services
Premium subscriptions and paid onboarding are billed per your quote or invoice. If you believe you were charged in error, contact sales within 7 days of the charge with the invoice reference.
3. How to request
Reach us via the Contact page or WhatsApp. Include your account email, store name, and payment details so we can investigate quickly.
4. Non-refundable items
Third-party hardware, payment gateway fees, and services purchased outside QuickPOS are not refundable through us. Custom work already delivered may be non-refundable as stated in your order.